Delivery


UK Deliveries

UK Standard DeliveryDeliveries take 3 to 5 working days and are delivered between 8am – 9pm (excludes Weekends & Bank Holidays).
Free on all orders £60 and over
£3.50
UK Next Day DeliveryOrder before 2pm to receive your order tomorrow. Orders made after 2pm will be delivered the day after (excludes Sundays & Bank Holidays). Deliveries are made anytime between 8am – 9pm.£7.50

EU Deliveries

Standard DeliveryDeliveries usually take 3 to 5 working days and are delivered between 8am – 9pm (excludes Weekends & Bank Holidays). Free on all orders £180 and over, excluding play mats, which are subject to additional delivery charges calculated at checkout. Customs charges may be applicable following Brexit and customers are responsible for all customs charges incurred. £14*

International Deliveries

Standard Delivery Deliveries usually take from 3 to 11 working days (excludes Weekends & Bank Holidays). It is the responsibility of the customer to pay any import duty and tax charges if incurred. Free on all orders £250 and over, excluding play mats, which are subject to additional delivery charges calculated at checkout£18*

*Play mats are subject to additional delivery charges due to the size. £75 for EU; and up to £100 for International.


Returns Policy:

No quibble returns for 60 days.

We really think that you and your children will love our products. However, if you are unhappy or would like to return your items you have 60 days from receipt of your products to apply for a refund.

Please return your items to the below address:

Pure Earth Collection, Waterfield Way, Unit 15, Sketchley Meadows Industrial Estate, Burbage, Hinckley LE10 3ER

Please use secure returns and keep the receipt. Sale items and international orders unfortunately cannot be refunded.

Items must be in a perfect condition at the point of return, unused and in their original packaging.

In the unlikely event of a faulty product, we will, of course, provide a full refund once the goods are returned to us. We strongly advise you to use a secure postal method for all returns, as we cannot refund or exchange items not received. Unless specified, we are unable to provide refunds for sale items.